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| + !!! SICS Parameters Lost? |
| + |
| + !! Symptom |
| + |
| + All the software limits, zero points and values of SICS parameters are lost in connection with |
| + a restart of SICS. |
| + |
| + !! Solution |
| + |
| + Apparently the SICS status backup file got corrupted. This can happen if you start SICS before |
| + all the hardware has been switched on. Or due to some other error. Keep calm, recovery is easy! |
| + |
| + # Consider the time when all the parameters were still good. |
| + # Login to the instrument account |
| + # CD into the directory data/year/statusHistory. Repalce year by the current year, for example 2014. |
| + # In this directory there are daily status backup files with names like backupd-MM-DD.tcl Where MM is the |
| + number of the months and DD the day. For example backupd-07-09.tcl is the file for July, 9. For the |
| + last 24 hours there are 10 minute wise backup files with names like: backup-02h50.tcl for a file written |
| + at 2:50. Choose a suitable file according to the date when all was fine. |
| + # Connect to SICS with a SICS client |
| + # In the SICS client type the command: exe /home/inst/data/2014/statusHistory/backupfile to load the |
| + choosen backup file. For example, at dmc: exe /home/dmc/data/2014/statusHistory/backupd-07-09.tcl |
| + # From now on everything should be fine again. |
| + |
| + If this happens right at the startup of SINQ you may need to go back to the previous year |
| + to locate a good status backup file. |
| + |
| + |
| + !! Symptom |
| + |
| + The hardware limits of some or all motors are 0. |
| + |
| + !! Solution |
| + |
| + This is another problem and is caused by the SICS server not being able to communicate with the |
| + motor controller. Proceed according to the instructions on the page [Debugging Startup problems|SICSStartup] and |
| + [Some Hardware does not work|SICSDevice]. |
| + |
| + |
| + |
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